EXPERIENCE
Software Engineering Intern
Workforce Opportunity Services
- Built a RAG-based mentor-matching engine that ranks the top 5 mentors per student from 500+ mentor profiles using multi-strategy semantic retrieval (HyDE, reranking), reducing matching time from a ~1 hour manual process to under 15 seconds.
- Deployed the matching engine as an internal API on Azure with GitHub Actions CI/CD pipeline and Microsoft Entra ID auth, then cut p95 latency 60% (21.2s to 8.5s) by parallelizing LLM and vector-store calls, holding cost under $0.006 per match.
- Built an end-to-end AI voice agent for outbound sales calls (Twilio, Vapi, ElevenLabs) that books Teams meetings through Microsoft Graph API, achieving ~93% call info extraction accuracy and 70% end-to-end booking success across 100+ test calls.
Financial Assistant | Student Manager
Ramapo College of New Jersey
Center for Student Involvement (CSI)
- Led a team of 4 overseeing end-to-end financial operations for 107 student organizations ($500K total budget), approving 150+ transactions per week and ensuring compliance with college policies.
- Oversaw 50+ vendor and performer contracts and invoice payments, and authored the department's financial process guidelines used to train the team.
- Built and shipped a production macOS app that auto-generates biweekly timesheets for 40+ employees across 9 departments, cutting a recurring 3-hour manual process to 15 seconds.
- Built an internal scheduling tool that automated conflict detection for 4 shared P-cards booked across 107 student clubs, computing real-time availability and reducing double-bookings by 85%.
Student Assistant
Ramapo College of New Jersey
College Honors Program
- Manage daily administrative tasks for the Honors Program, including maintaining office and lounge supply inventories, filing, and handling communications.
- Organize academic and nonacademic events for Honors students including lectures, movie nights and volunteering trips.
- Lead organization of Spring Senior Project Symposium with 39 student presentations.
Research Assistant
Ramapo College of New Jersey
Department of Institutional Research
- Designed and executed four comprehensive campus-wide surveys, gathering critical data to identify key areas of concern.
- Analyzed survey responses using two statistical software SQL and SPSS to inform strategic decision-making processes within the Department of Admission and Department of Equity and Diversity.
- Played a pivotal role in two high-profile research, Diverse Learning Environments Survey and The Consortium for Student Retention Data Exchange Survey, to find student retention factors and promoting a more inclusive campus culture.
- Led management three databases of Ramapo College student body for accurate and accountable campus environment across different departments on campus.
Program Management Support Assistant
Fulbright Nepal
- Assisted in managing Fulbright Grantees' and Scholars' projects/research in Nepal.
- Managed and maintained alumni database of Fulbright Nepal.
- Handled primary social media, email communications and website.
Research Assistant
UNESCO Kathmandu
- Analyzed budget books and annual expense reports of 20 countries to conduct a quantitative analysis on education expenditure data.